It's recommended to have your carpets professionally cleaned at least once a year to maintain their appearance and longevity. However, if you have pets, children, or high foot traffic, more frequent cleanings—every 6 to 8 months—may be beneficial to remove dirt, stains, and allergens.

 We primarily use hot water extraction, also known as steam cleaning, which is highly effective for deep cleaning carpets. This method involves injecting hot water and cleaning solutions into the carpet fibres and then extracting the dirt and moisture, leaving your carpets clean and refreshed. We also offer dry cleaning for delicate or specific types of carpets.

Yes, we use eco-friendly, non-toxic cleaning products that are safe for pets, children, and anyone with allergies. Our cleaning solutions are tough on dirt and stains but gentle on your carpets and safe for your home environment.

Drying times can vary depending on factors like carpet thickness, humidity, and airflow. Generally, carpets take between 6 to 12 hours to dry completely after steam cleaning. We recommend leaving windows open or using fans to speed up the drying process.

While we have a high success rate with stain removal, some stains, especially those that have set in for a long time, may be more challenging to remove completely. Our team uses specialised treatments and techniques to tackle tough stains, including those from wine, coffee, pets, and more, and we'll do our best to restore your carpet to its original condition.